Bảng tra mã lổi máy photocopy ricoh MPC 3502

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- SC Code Photocopy Ricoh MPC3502

- Bảng tra mã lỗi Photocopy Ricoh MPC3502

- Tài liệu sửa chữa Photocopy Ricoh MPC3502

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Những yêu cầu hỗ trợ khác về máy photocopy Ricoh Aficio MPC3502:

- Hướng dẫn download Driver máy Photocopy

- Tài liệu kỹ thuật máy Photocopy

- Tài liệu sửa chữa máy Photocopy

- Tài liệu hướng dẫn sử dụng máy Photocopy(Copier User Guide - Copier User Manual)

- SP mode máy Photocopy (Service Program Mode)

- SC Code máy photocopy (Service Call Code - Bảng tra lỗi)

- Linh kiện máy photocopy

- Mọi thắc mắc vui lòng liên hệ Hotline: 0903 172 399 - 0988.266.734.

Bảng tra mã lỗi để bạn có thể sửa máy photocopy ricoh mp MPC3502dễ dàng hơn.

 

  • Code: 101
  • Description:Exposure lamp error
    The peak white level is less than 64/255 digits (8 bits) when scanning the shading plate.
  • Causes:• Exposure lamp defective • Lamp stabilizer defective • Exposure lamp connector defective • Standard white plate dirty • Scanner mirror or scanner lens out of position or dirty
  • Code: 120
  • Description:Scanner home position error 1
    The scanner home position sensor does not detect the “OFF” condition during operation.
  • Causes:• Scanner motor driver defective • Scanner motor defective • Harness between SIO board and scanner motor disconnected • Scanner HP sensor defective • Harness between SIO and HP sensor disconnected
  • Code: 121
  • Description:Scanner home position error 2
    The scanner home position sensor does not detect the “ON” condition during operation.
  • Causes:• Scanner motor driver defective • Scanner motor defective • Harness between SIO board and scanner motor disconnected • Scanner HP sensor defective • Harness between SIO and HP sensor disconnected
  • Code: 141
  • Description:Black level detection error The black level cannot be adjusted within the target value during the zero clamp.
  • Causes:• Harness disconnected • Defective SBU
  • Code: 142
  • Description:White level detection error
    The white level cannot be adjusted within the target during auto gain control.
  • Causes:• Dirty exposure glass or optics section • SBU board defective • Exposure lamp defective • Lamp stabilizer defective • Scanner motor defective
  • Code: 144
  • Description:SBU communication error
    The SBU connection cannot be detected at power on or recovery from the energy save mode.
  • Causes:• Defective SBU • Defective harness • Defective detection port on the BICU
  • Code: 161-01
  • Description:The error result of self-diagnostic by the ASIC on the BICU is detected.
  • Causes:• Defective BICU • Defective connection between BICU and SBU
  • Code: 161-02
  • Description:Detected an error during an access to the Ri.
  • Causes:• Defective BICU board
  • Code: 161-03
  • Description:IPU error
    The ASIC on the IPU fails to configure or initialize the DRAM.
  • Causes:• Defective IPU board
  • Code: 165
  • Description:Copy Data Security Unit error
    • The copy data security board is not detected when the copy data security function is set "ON" with the initial setting. • A device check error occurs when the copy data security function is set "ON" with the initial setting.
  • Causes:• Incorrect installation of the copy data security board • Defective copy data security board
  • Code: 185
  • Description:CIS communication error Error occurs during ASIC register's automatic initialization on the CIS, or during transmission between the CIS - DF.
  • Causes:• Harness between the CIS - DF is disconnected • CIS defective
  • Code: 186
  • Description:CIS LED error
    LED on the CIS causes an error.
  • Causes:• During initializing, the ratio of the average between leading-edge area and rear-edge is out of range. • During scanning, the shading data peak is under the standard value. • Harness CN210 and CN220 on the DF are disconnected.
  • Code: 187
  • Description:CIS black level error
    The black level scanned by CIS is abnormal. The black level average of R, G or B is not within range (2 to 62). 0 < Calibrated Black data level < 255 (10bit).
  • Causes:• Defective CIS
  • Code: 188
  • Description:CIS white level error
    The shading data peak detected from the CIS is abnormal.
  • Causes:• Defective CIS
  • Code: 189
  • Description:CIS gray balance adjustment error
    The adjustment error occurs during the test after adjusting the gray balance.
  • Causes:• Defective CIS
  • Code: 195
  • Description:Serial Number Mismatch
    • Serial number stored in the memory does not have the correct code.
  • Causes:• NVRAM defective • BICU replaced without original NVRAM
  • Code: 202
  • Description:Polygon motor error 1: ON timeout
    The polygon mirror motor does not reach the targeted operating speed within the specified time after turning on or changing speed
  • Causes:• Defective or disconnected harness to polygon motor driver board • Defective polygon motor driver board • Defective polygon motor.
  • Code: 203
  • Description:Polygon motor error 2: OFF timeout
    The polygon mirror motor does leave the READY status within 3 seconds after the polygon motor switches off.
  • Causes:• Disconnected or defective harness to polygon motor driver board • Defective polygon motor driver board • Defective polygon motor
  • Code: 204
  • Description:Polygon motor error 3: XSCRDY signal error
    The SCRDY_N signal goes HIGH (inactive) while the laser diode is firing.
  • Causes:• Disconnected or defective harness to polygon motor driver board • Defective polygon motor • Defective polygon motor driver board
  • Code: 210-01
  • Description:Laser synchronizing detection error: end position [K]
    The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification
  • Causes:Disconnected or defective harness to synchronizing detector for end position. Defective synchronizing detector board. Defective LD board or driver. Defective BICU.
  • Code: 210-02
  • Description:Laser synchronizing detection error: end position [Y]
    The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification
  • Causes:Disconnected or defective harness to synchronizing detector for end position. Defective synchronizing detector board. Defective LD board or driver. Defective BICU.
  • Code: 210-03
  • Description:Laser synchronizing detection error: end position [M]
    The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification
  • Causes:Disconnected or defective harness to synchronizing detector for end position. Defective synchronizing detector board. Defective LD board or driver. Defective BICU.
  • Code: 210-04
  • Description:Laser synchronizing detection error: end position [C]
    The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification
  • Causes:Disconnected or defective harness to synchronizing detector for end position. Defective synchronizing detector board. Defective LD board or driver. Defective BICU.
  • Code: 220-01
  • Description:Laser synchronizing detection error: start position [K]: LD1
    The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally.
  • Causes:• Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective IPU
  • Code: 220-02
  • Description:Laser synchronizing detection error: start position [C]: LD1
    The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally.
  • Causes:• Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective IPU
  • Code: 220-03
  • Description:Laser synchronizing detection error: start position [M]: LD1
    The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally.
  • Causes:• Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective IPU
  • Code: 220-04
  • Description:Laser synchronizing detection error: start position [Y]: LD1
    The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally.
  • Causes:• Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective IPU
  • Code: 221-01
  • Description:Laser synchronizing detection error: start position [K]: LD2
    The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally.
  • Causes:• Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective IPU
  • Code: 221-02
  • Description:Laser synchronizing detection error: start position [C]: LD2
    The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally.
  • Causes:• Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective IPU
  • Code: 221-03
  • Description:Laser synchronizing detection error: start position [M]: LD2
    The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally.
  • Causes:• Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective IPU
  • Code: 221-04
  • Description:Laser synchronizing detection error: start position [Y]: LD2
    The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally.
  • Causes:• Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective IPU
  • Code: 230-01
  • Description:FGATE ON error: K
    The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [K], [C], [M], [Y].
  • Causes:• Defective ASIC (Lupus) • Poor connection between controller and IPU • Defective IPU
  • Code: 230-02
  • Description:FGATE ON error: C
    The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [K], [C], [M], [Y].
  • Causes:• Defective ASIC (Lupus) • Poor connection between controller and IPU • Defective IPU
  • Code: 230-03
  • Description:FGATE ON error: M
    The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [K], [C], [M], [Y].
  • Causes:• Defective ASIC (Lupus) • Poor connection between controller and IPU • Defective IPU
  • Code: 230-04
  • Description:FGATE ON error: Y
    The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [K], [C], [M], [Y].
  • Causes:• Defective ASIC (Lupus) • Poor connection between controller and IPU • Defective IPU
  • Code: 231-01
  • Description:FGATE OFF error: K
    • The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K], [C], [M], [Y]. • The PFGATE ON signal still asserts when the next job starts.
  • Causes:• Defective ASIC (Lupus) • Poor connection between controller and IPU • Defective IPU
  • Code: 231-02
  • Description:FGATE OFF error: C
    • The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K], [C], [M], [Y]. • The PFGATE ON signal still asserts when the next job starts.
  • Causes:• Defective ASIC (Lupus) • Poor connection between controller and IPU • Defective IPU
  • Code: 231-03
  • Description:FGATE OFF error: M
    • The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K], [C], [M], [Y]. • The PFGATE ON signal still asserts when the next job starts.
  • Causes:• Defective ASIC (Lupus) • Poor connection between controller and IPU • Defective IPU
  • Code: 231-04
  • Description:FGATE OFF error: Y
    • The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K], [C], [M], [Y]. • The PFGATE ON signal still asserts when the next job starts.
  • Causes:• Defective ASIC (Lupus) • Poor connection between controller and IPU • Defective IPU
  • Code: 240-01
  • Description:LD error: K
    The IPU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization.
  • Causes:• Worn-out LD • Disconnected or broken harness of the LD
  • Code: 240-02
  • Description:LD error: C
    The IPU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization.
  • Causes:• Worn-out LD • Disconnected or broken harness of the LD
  • Code: 240-03
  • Description:LD error: M
    The IPU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization.
  • Causes:• Worn-out LD • Disconnected or broken harness of the LD
  • Code: 240-04
  • Description:LD error: Y
    The IPU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization.
  • Causes:• Worn-out LD • Disconnected or broken harness of the LD
  • Code: 270
  • Description:GAVD communication error
    The 12C bus device ID is not identified during initialization. A device-status error occurs during 12C bus communication. The 12C bus communication is not established due to an error other than a buffer shortage.
  • Causes:• Loose connection • Defective GAVD • Defective BCU • Defective controller board
  • Code: 285
  • Description:Line position adjustment (MUSIC) error
    Line position adjustment fails four consecutive times.
  • Causes:• Pattern sampling error ( insufficient image density ) • Defective ID sensors for the line position adjustment • Defective image transfer belt unit • Defective PCU(s) • Defective laser optics housing unit
  • Code: 285
  • Description:Line position adjustment (MUSIC) error
    Line position adjustment fails four consecutive times.
  • Causes:• Pattern sampling error (insufficient image density) • Defective ID sensors for the line position adjustment • Defective image transfer belt unit • Defective PCDU(s) • Defective laser optics housing unit
  • Code: 312-01
  • Description:Charge P.P. output error [K]
    The feedback voltage of the charge AC for each color is 0.3 V or less for 0.2 seconds after the charge AC has turned on.
  • Causes:• Disconnected or broken harnesses of the HVPS • Defective PCDU • Defective HVPS
  • Code: 312-02
  • Description:Charge P.P. output error [M]
    The feedback voltage of the charge AC for each color is 0.3 V or less for 0.2 seconds after the charge AC has turned on.
  • Causes:• Disconnected or broken harnesses of the HVPS • Defective PCDU • Defective HVPS
  • Code: 312-03
  • Description:Charge P.P. output error [C]
    The feedback voltage of the charge AC for each color is 0.3 V or less for 0.2 seconds after the charge AC has turned on.
  • Causes:• Disconnected or broken harnesses of the HVPS • Defective PCDU • Defective HVPS
  • Code: 312-04
  • Description:Charge P.P. output error [Y]
    The feedback voltage of the charge AC for each color is 0.3 V or less for 0.2 seconds after the charge AC has turned on.
  • Causes:• Disconnected or broken harnesses of the HVPS • Defective PCDU • Defective HVPS
  • Code: 361-01
  • Description:TD sensor (Vt high) error 1: K
    • The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4.7V) with SP3-020-002 for twenty counts. • The [Vt - Vtref] value of the black, cyan, magenta, or yellow TD sensor exceeds the specified value (default: 5.0V) with SP3-020-001.
  • Causes:• Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCDU defective • Defective TD sensor
  • Code: 361-02
  • Description:TD sensor (Vt high) error 1: C
    • The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4.7V) with SP3-020-002 for twenty counts. • The [Vt - Vtref] value of the black, cyan, magenta, or yellow TD sensor exceeds the specified value (default: 5.0V) with SP3-020-001.
  • Causes:• Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCDU defective • Defective TD sensor
  • Code: 361-03
  • Description:TD sensor (Vt high) error 1: M
    • The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4.7V) with SP3-020-002 for twenty counts. • The [Vt - Vtref] value of the black, cyan, magenta, or yellow TD sensor exceeds the specified value (default: 5.0V) with SP3-020-001.
  • Causes:• Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCDU defective • Defective TD sensor
  • Code: 361-04
  • Description:TD sensor (Vt high) error 1: Y
    • The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4.7V) with SP3-020-002 for twenty counts. • The [Vt - Vtref] value of the black, cyan, magenta, or yellow TD sensor exceeds the specified value (default: 5.0V) with SP3-020-001.
  • Causes:• Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCDU defective • Defective TD sensor
  • Code: 362-01
  • Description:TD sensor (Vt low) error 2: K
    The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3-020-004 (default: 0.5V) for 10 counts.
  • Causes:• TD sensor harness disconnected, loose, defective • A drawer connector disconnected, loose, defective • TD sensor defective
  • Code: 362-02
  • Description:TD sensor (Vt low) error 2: C
    The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3-020-004 (default: 0.5V) for 10 counts.
  • Causes:• TD sensor harness disconnected, loose, defective • A drawer connector disconnected, loose, defective • TD sensor defective
  • Code: 362-03
  • Description:TD sensor (Vt low) error 2: M
    The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3-020-004 (default: 0.5V) for 10 counts.
  • Causes:• TD sensor harness disconnected, loose, defective • A drawer connector disconnected, loose, defective • TD sensor defective
  • Code: 362-04
  • Description:TD sensor (Vt low) error 2: Y
    The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3-020-004 (default: 0.5V) for 10 counts.
  • Causes:• TD sensor harness disconnected, loose, defective • A drawer connector disconnected, loose, defective • TD sensor defective
  • Code: 370
  • Description:ID sensor adjustment error
    When the Vsg error counter reaches "3", the machine detects "SC370". The Vsg error counter counts "1" when the Vsg detected by ID sensor is more than the value (default: 4.5V) specified with SP3-324-005 or less than the value (default: 3.5V) specified with SP3-324-006.
  • Causes:• Dirty or defective ID sensor • ID sensor detection surface dirty
  • Code: 390-01
  • Description:Drum gear position sensor error: K
    The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment.
  • Causes:• Dirty or defective drum gear position sensor
  • Code: 390-02
  • Description:Drum gear position sensor error: C
    The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment.
  • Causes:• Dirty or defective drum gear position sensor
  • Code: 390-03
  • Description:Drum gear position sensor error: M
    The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment.
  • Causes:• Dirty or defective drum gear position sensor
  • Code: 390-04
  • Description:Drum gear position sensor error: Y
    The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment.
  • Causes:• Dirty or defective drum gear position sensor
  • Code: 396-01
  • Description:Drum/Development motor error: K
    The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on.
  • Causes:• Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
  • Code: 396-02
  • Description:Drum/Development motor error: C
    The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on.
  • Causes:• Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
  • Code: 396-03
  • Description:Drum/Development motor error: M
    The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on.
  • Causes:• Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
  • Code: 396-04
  • Description:Drum/Development motor error: Y
    The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on.
  • Causes:• Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
  • Code: 441
  • Description:Image transfer unit motor error
    The motor LOCK signal is not detected for more than two seconds while the motor START signal is on.
  • Causes:• Motor overload • Defective image transfer unit motor
  • Code: 442
  • Description:Image transfer belt contact motor error
    The image transfer belt contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates.
  • Causes:• Dirty image transfer belt contact sensor • Defective image transfer belt contact motor • Disconnected connector of image transfer belt contact sensor or motor • Disconnected cable
  • Code: 443
  • Description:Image transfer unit error
    The machine detects the encoder sensor error.
  • Causes:• Defective encoder sensor • Image transfer unit installation error • Defective image transfer unit motor
  • Code: 452
  • Description:Paper transfer unit contact error
    The paper transfer unit contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates.
  • Causes:• Defective paper transfer unit contact sensor • Defective paper transfer unit contact motor • Broken +24V fuse on PSU • Defective IOB
  • Code: 460
  • Description:Separation power pack output error
    An interrupt checks the status of the power pack every 20 ms. This SC is issued if the BICU detects a short in the power pack 10 times at D(ac).
  • Causes:• Damaged insulation on the high-voltage supply cable • Damaged insulation around the high-voltage power supply.
  • Code: 490
  • Description:Toner transport motor error
    The LOCK signal is not detected for 2 seconds when the transport motor turns on.
  • Causes:• Toner transport motor overload • Disconnected or broken harness • Defective toner transport motor • Opened +24V fuse on the PSU • Defective interlock switch
  • Code: 491
  • Description:High voltage power: Drum/ development bias output error
    An error signal is detected for 0.2 seconds when charging the drum or development.
  • Causes:• High voltage leak • Broken harness • Defective drum unit or development unit • Defective high voltage supply unit
  • Code: 492
  • Description:High voltage power: Image transfer/ paper transfer bias output error
    An error signal is detected for 0.2 seconds when charging the separation, image transfer bet or paper transfer roller.
  • Causes:• High voltage leak • Broken harness • Defective image transfer belt unit or paper transfer unit • Defective high voltage supply unit
  • Code: 497
  • Description:Temperature sensor error
    The thermistor output of the temperature sensor was not within the prescribed range (more than 0.5 V to less than 3.0 V).
  • Causes:
  • Code: 498
  • Description:Temperature and humidity sensor error 2
    • The thermistor output of the temperature sensor was not within the prescribed range (more than 0.5 V to less than 3.0 V). • The thermistor output of the humidity sensor was not within the prescribed range (less than 2.4 V).
  • Causes:• Temperature and humidity sensor harness disconnected, loose, defective • Temperature and humidity sensor defective
  • Code: 501
  • Description:Paper Tray 1 error
    • When the tray lift motor rotates counterclockwise, (if the upper limit is not detected within 10 seconds), the machine asks the user to reset the tray. • When the tray lift motor rotates clockwise, (if the upper limit is not detected within 1.5 seconds), the machine asks the user to reset the tray. If one of these conditions occurs three consecutive times, the SC is generated.
  • Causes:• Disconnected or defective paper lift sensor • Disconnected or defective tray lift motor • Defective bottom plate lift mechanism • Too much paper in the tray • Defective IOB
  • Code: 502
  • Description:Paper Tray 2 error
    • When the tray lift motor rotates counterclockwise, (if the upper limit is not detected within 10 seconds), the machine asks the user to reset the tray. • When the tray lift motor rotates clockwise, (if the upper limit is not detected within 1.5 seconds), the machine asks the user to reset the tray. If one of these conditions occurs three consecutive times, the SC is generated.
  • Causes:• Disconnected or defective paper lift sensor • Disconnected or defective tray lift motor • Defective bottom plate lift mechanism • Too much paper in the tray • Defective IOB
  • Code: 503
  • Description:Tray 3 error (Paper Feed Unit or LCT)
    This SC is generated if the following condition occurs. For the paper feed unit: When the tray lift motor is turned on, the upper limit is not detected within 15 seconds For the LCT: The upper or lower limit is not detected within 8 seconds when the tray lift motor is turned on to lift or lower the tray. This SC is generated too if the following condition occurs 3 consecutive times. For the paper feed unit: When the tray lowers, the tray lift sensor does not go off within 1.5 sec. For the LCT: When the main switch is turned on or when the LCT is set, if the end fence is not in the home position (home position sensor ON), the tray lift motor stops. If the upper limit does not go off for 1.5 seconds even the tray lift motor turns on to lower the tray after the upper limit has been detected at power on.
  • Causes:For the paper feed unit: • Defective tray lift motor or connector disconnection • Defective lift sensor or connector disconnection For the LCT: • Defective stack transport clutch or connector disconnection • Defective tray motor or connector disconnection • Defective end fence home position sensor or connector disconnection • Defective upper limit sensor or connector disconnection • Defective tray lift motor or connector disconnection
  • Code: 504
  • Description:Tray 4 error (Paper Feed Unit or LCT)
    This SC is generated if the following condition occurs. For the two-tray paper feed unit When the tray lift motor is turned on, the upper limit is not detected within 15 seconds. For the LCT If the upper or lower limit is not detected within 8 seconds when the tray lift motor is turned on to lift up or lower the tray. This SC is generated too if the following condition occurs 3 consecutive times. For the two-tray paper feed unit When the tray lowers, the tray lift sensor does not go off within 1.5 sec. For the LCT If the upper limit does not go off for 1.5 seconds even the tray lift motor turns on to lower the tray after the upper limit has been detected at power on.
  • Causes:For the two-tray paper feed unit: • Defective tray lift motor or connector disconnection • Defective lift sensor or connector disconnection For the LCT: • Defective stack transport clutch or connector disconnection • Defective tray motor or connector disconnection • Defective end fence home position sensor or connector disconnection • Defective upper limit sensor or connector disconnection • Defective tray lift motor or connector disconnection
  • Code: 505
  • Description:Tray 5 error (Optional Paper Feed Unit or LCT)
    This SC is generated if the following condition occurs. For the two-tray paper feed unit When the tray lift motor is turned on, the upper limit is not detected within 15 seconds. For the LCT 1200-sheet If the upper or lower limit is not detected within 8 seconds when the tray lift motor is turned on to lift up or lower the tray. This SC is generated too if the following condition occurs 3 consecutive times. For the two-tray paper feed unit When the tray lowers, the tray lift sensor does not go off within 1.5 sec. For the LCT 1200-sheet If the upper limit does not go off for 1.5 seconds even the tray lift motor turns on to lower the tray after the upper limit has been detected at power on.
  • Causes:• Defective tray lift motor or connector disconnection • Defective lift sensor or connector disconnection
  • Code: 520-01
  • Description:Registration motor error
    The IOB does not receive the lock signal.
  • Causes:• Motor overload • Defective registration motor • Disconnected or broken harness • Defective IOB
  • Code: 520-02
  • Description:Paper feed motor error
    The IOB does not receive the lock signal.
  • Causes:• Motor overload • Defective registration motor • Disconnected or broken harness • Defective IOB
  • Code: 530
  • Description:Fusing fan error
    The IOB does not receive the lock signal 100 ms after turning on the fusing fan.
  • Causes:• Defective fusing fan motor or connector disconnection • Defective IOB
  • Code: 531
  • Description:QSU fan error
    The machine does not detect the fan motor lock signal for 100 ms while the QSU fan turns on.
  • Causes:• Disconnected harness • Overload on the QSU fan motor • Defective QSU fan motor • Defective IOB
  • Code: 532-01
  • Description:Ventilation fan (at the left side of the machine) motor error: front end
    The IOB does not receive the lock signal for 100 ms after turning on the ventilation fan motor in the front end, rear end, front in the middle, or rear in the middle.
  • Causes:• Defective ventilation fan motor in the front end, rear end, front in the middle, or rear in the middle • Defective IOB
  • Code: 532-02
  • Description:Ventilation fan (at the left side of the machine) motor error: rear end
    The IOB does not receive the lock signal for 100 ms after turning on the ventilation fan motor in the front end, rear end, front in the middle, or rear in the middle.
  • Causes:• Defective ventilation fan motor in the front end, rear end, front in the middle, or rear in the middle • Defective IOB
  • Code: 532-03
  • Description:Ventilation fan (at the left side of the machine) motor error: front in the middle
    The IOB does not receive the lock signal for 100 ms after turning on the ventilation fan motor in the front end, rear end, front in the middle, or rear in the middle.
  • Causes:• Defective ventilation fan motor in the front end, rear end, front in the middle, or rear in the middle • Defective IOB
  • Code: 532-04
  • Description:Ventilation fan (at the left side of the machine) motor error: rear in the middle
    The IOB does not receive the lock signal for 100 ms after turning on the ventilation fan motor in the front end, rear end, front in the middle, or rear in the middle.
  • Causes:• Defective ventilation fan motor in the front end, rear end, front in the middle, or rear in the middle • Defective IOB
  • Code: 533-01
  • Description:Second duct fan error 1
    The machine does not detect the fan motor lock signal for 100 ms while the second duct fan turns on.
  • Causes:• Disconnected harness • Overload on the second duct fan motor • Defective second duct motor • Defective IOB
  • Code: 533-02
  • Description:Second duct fan error 2
    The machine does not detect the fan motor lock signal for 100 ms while the second duct fan turns on.
  • Causes:• Disconnected harness • Overload on the second duct fan motor • Defective second duct motor • Defective IOB
  • Code: 534-01
  • Description:Third duct fan error
    The machine does not detect the fan motor lock signal for 100 ms while the third duct fan or tube cooling fan turns on.
  • Causes:• Disconnected harness • Overload on the third duct fan motor or tube cooling fan motor • Defective third duct motor or tube cooling motor • Defective IOB
  • Code: 534-02
  • Description:Tube cooling fan error
    The machine does not detect the fan motor lock signal for 100 ms while the third duct fan or tube cooling fan turns on.
  • Causes:• Disconnected harness • Overload on the third duct fan motor or tube cooling fan motor • Defective third duct motor or tube cooling motor • Defective IOB
  • Code: 535
  • Description:Paper exit fan error
    The machine does not detect the fan motor lock signal for 100 ms while the paper exit fan turns on.
  • Causes:• Disconnected harness • Overload on the paper exit fan motor • Defective paper exit motor • Defective IOB
  • Code: 538
  • Description:AC controller board fan error 
    The machine does not detect the fan motor lock signal for 100 ms while the AC controller board fan turns on.
  • Causes:• Disconnected harness • Overload on the AC controller board fan motor • Defective AC controller board fan motor • Defective IOB
  • Code: 540
  • Description:Fusing/Paper exit motor error
    The IOB does not receive the lock signal 100 ms after turning on the fusing/ paper exit motor.
  • Causes:• Motor overload • Defective fusing/paper exit motor • Shorted +24V fuse on the PSU
  • Code: 541
  • Description:Heating roller thermopile error
    The temperature detected by the heating roller thermopile does not reach 0°C for 6 seconds.
  • Causes:• Loose connection of the heating roller thermopile • Defective heating roller thermopile • Defective thermopile
  • Code: 542
  • Description:Heating roller warm-up error 1
    • The heating roller temperature does not reach 80°C for 20 seconds after the inverter turned on. • The center temperature of the heating roller does not reach the ready temperature for 90 seconds after the fusing lamp turned on.
  • Causes:• Dirty or defective thermopile
  • Code: 543
  • Description:Heating roller overheat: Center (software error)
    The detected fusing temperature stays at 215°C for 1 second for 10 consecutive times.
  • Causes:• Defective AC controller board • Defective IOB • Defective IPU
  • Code: 544
  • Description:Heating roller overheat: Center (hardware error)
    During stand-by mode or a print job, the detected heating roller temperature reaches 220°C.
  • Causes:• Defective AC controller board • Defective IOB • Defective IPU • Defective fusing control system
  • Code: 545
  • Description:Fusing Heater error: Center
    The fusing heater keeps full power for 23 seconds or more.
  • Causes:• Defective thermistors • Disconnected cables
  • Code: 547
  • Description:Zero cross error
    • The zero cross signal is detected three times even though the heater relay is off when turning on the main power. • The zero cross signal is not detected for 3 seconds even though the heater relay is on after turning on the main power or closing the front door. • The detection error occurs twice or more in the 11 zero cross signal detections. This error is defined when the detected zero cross signal is 39 or less.
  • Causes:• Defective fusing relay • Defective fusing relay circuit • Shorted +24V fuse on the AC controller board. • Unstable power supply
  • Code: 549
  • Description:Fusing heater connection error
    The heating roller rotation sensor detects the target temperature as 50°C for 5 seconds or more after the fusing/paper exit motor has turned on.
  • Causes:• Broken heater cables • Defective connectors
  • Code: 551
  • Description:Heating roller thermistor error
    The temperature at the end of the heating roller measured by the heating roller thermistor does not reach 0°C for 7 seconds.
  • Causes:• Loose connection of pressure roller thermistor • Defective heating roller thermistor
  • Code: 552
  • Description:Heating roller warm-up error 2
    • The heating roller temperature does not reach 80°C for 20 seconds after the inverter turned on. • The temperature at the end of the heating roller does not reach the ready temperature for 89 seconds after the fusing lamp turned on.
  • Causes:• Defective heating roller thermistor • Defective inverter
  • Code: 553
  • Description:Heating roller overheat: End (software error)
    The detected heating roller temperature stays at 215°C or more for 1 second for 10 consecutive times.
  • Causes:• Defective AC controller board • Defective IOB • Defective IPU
  • Code: 554
  • Description:Heating roller overheat: End (hardware error)
    The heating roller thermistor detects 220°C or more.
  • Causes:• Defective AC controller board • Defective IOB • Defective IPU • Defective fusing control systemd
  • Code: 555
  • Description:Fusing Heater error: End
    The fusing heater keeps full power for 19 seconds or more.
  • Causes:• Defective thermistors • Disconnected cables
  • Code: 557
  • Description:Zero cross frequency error
    When the zero cross signal is 66 or more and it is detected 10 times or more in 11 detections, the machine determines that input 60 Hz and SC557 occurs.
  • Causes:• Noise (High frequency) • Defective AC control board
  • Code: 559
  • Description:Consecutive fusing jam
    The paper jam counter for the fusing unit reaches 3 times. The paper jam counter is cleared if the paper is fed correctly. This SC is activated only when SP1-159-001 is set to "1" (default "0").
  • Causes:• Paper jam in the fusing unit.
  • Code: 561
  • Description:Pressure roller thermistor error: End
    The temperature at the end of the pressure roller measured by the thermistor does not reach 0°C for 37 seconds.
  • Causes:• Loose connection of the thermistor • Defective thermistor
  • Code: 562
  • Description:Pressure roller thermistor warm-up error: End
    The heating roller rotation sensor does not reach 20°C for 100 seconds after the fusing/paper exit motor has turned on with sheets of 257 mm or more in width.
  • Causes:• Dirty thermopile lenses • Defective thermistor
  • Code: 563
  • Description:Pressure roller overheat: End (software error)
    The detected pressure roller temperature stays at 215°C or more for 1 second for 10 consecutive times.
  • Causes:• Defective AC control board • Defective IOB • Defective IPU
  • Code: 564
  • Description:Pressure roller overheat: End (hardware error)
    The thermistor detects 220°C or more.
  • Causes:• Defective AC control board • Defective IOB • Defective IPU • Defective fusing control system
  • Code: 569-00
  • Description:Pressure roller contact sensor error
    Pressure roller contact sensor does not detect the pressure roller position three times.
  • Causes:• Broken or defective pressure roller contact sensor • Deformed or broken pressure roller contact sensor feeler • Defective pressure roller contact motor • Defective fusing unit
  • Code: 569-01
  • Description:Fusing shutter sensor error
    Fusing shutter plate home position sensor error is detected three consecutive times.
  • Causes:• Defective fusing shutter plate home position sensor • Defective connectors
  • Code: 571-00
  • Description:Pressure roller thermistor error: Center
    The center temperature of the pressure roller measured by the thermistor does not reach 0°C for 37 seconds.
  • Causes:• Loose connection of the thermistor • Defective thermistor
  • Code: 572-02
  • Description:Pressure roller thermistor warm-up error: Center
    The center temperature of the pressure roller measured by the thermistor does not reach 20°C within 100 seconds after the heater turns on.
  • Causes:• Dirty thermopile lenses • Defective thermistor
  • Code: 573
  • Description:Pressure roller overheat : Center (software error)
    The detected pressure roller temperature stays at 215°C or more for 1 second for 10 consecutive times.
  • Causes:• Defective IOB • Defective IPU
  • Code: 574
  • Description:Pressure roller overheat : Center (hardware error)
    The thermistor detects 220°C or more.
  • Causes:• Defective IOB • Defective IPU • Defective fusing control system
  • Code: 581
  • Description:NC sensor broken: Center
    The sensor detects -17°C or less for 100 seconds.
  • Causes:• Broken cables of thermopile or thermistor • Defective connection of connectors
  • Code: 591
  • Description:NC sensor broken: End
    The sensor detects -17°C or less for 100 seconds.
  • Causes:• Broken cables of thermopile or thermistor • Defective connection of connectors
  • Code: 610
  • Description:Mechanical counter error: K
    This SC is only for NA models. The machine detects the mechanical counter error when SP5987-001 is set to "1".
  • Causes:• Disconnected mechanical counter • Defective mechanical counter
  • Code: 620
  • Description:ARDF communication error
    After the ARDF is detected, the break signal occurs or communication timeout occurs.
  • Causes:• Incorrect installation of ARDF • ARDF defective • BICU board defective • External noise
  • Code: 621
  • Description:Finisher communication error
    While the IOB communicates with an optional unit, an SC code is displayed if one of following conditions occurs. • The IOB receives the break signal which is generated by the peripherals only just after the main switch is turned on. • When the IOB does not receive an OK signal from a peripheral 100ms after sending a command to it. The IOB resends the command. The IOB does not receive an OK signal after sending the command 3 times.
  • Causes:• Cable problems • IOB problems • BICU problems • PSU problems in the machine • Main board problems in the peripherals
  • Code: 622
  • Description:Paper tray unit communication error
    While the IOB communicates with an optional unit, an SC code is displayed if one of following conditions occurs. • The IOB receives the break signal which is generated by the peripherals only just after the main switch is turned on. • When the IOB does not receive an OK signal from a peripheral 100ms after sending a command to it. The IOB resends the command. The IOB does not receive an OK signal after sending the command 3 times.
  • Causes:• Cable problems • IOB problems • BICU problems • PSU problems in the machine • Main board problems in the peripherals
  • Code: 623
  • Description:2nd Paper Bank communication error
    This SC is not issued for this machine. When a communication error signal between the 1st paper bank and 2nd paper bank is received.
  • Causes:• Loose connector
  • Code: 632
  • Description:Counter device error 1
    After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms.
  • Causes:• Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged • Make sure that SP5113 is set to enable the optional counter device.
  • Code: 633
  • Description:Counter device error 2
    After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms.
  • Causes:• Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged • Make sure that SP5113 is set to enable the optional counter device.

LIỆN HỆ

CÔNG TY TNHH THƯƠNG MẠI DỊCH VỤ ĐẦU TƯ VÀ PHÁT TRIỂN ÁNH SAO VIỆT 

MST : 0 3 1 4 4 7 1 8 3 5

Trụ sở chính

 

107/110/26 Quang Trung, Phường 10, Quận Gò Vấp, HCM

Email:anhsaovietoffice@gmail.com

Điện thoại: 028.62.71.73.86 – Fax: 028.6298.6115

Văn Phòng  :(028).62.71.73.86

Phòng Kinh Doanh & Dự Án : 0916.970.868

Bảo hành : 0941.970.868

Phòng kỷ thuật : 0988.266.734

Hotline : 0903.172.399

HỆ THỐNG

Hệ Thống Thành Phố Hồ Chí Minh

212B/D17 Nguyễn Trãi, Quận 1

284 Cao Đạt, Phường 1, Quận 5

32 Đường số 5, KDC Tên Lửa, Quận Bình Tân

181 CMT8, Quận 3

137/42 Gò Dầu, Tân Phú

1309 Nguyễn Cửu Phú, Bình Chánh

9, Đường 42, Phường Tân Quy, Quận 7

Trạm BH các tỉnh : Tiền Giang – Long An – Bến Tre –

Cần Thơ – Vĩnh Long – Trà Vinh – Sóc Trăng – An Giang

– Kiên Giang – Đồng Tháp – Bình Duong – Bà Rịa Vũng Tàu

 – Đồng Nai –Ninh THuận _ Bình Thuận – Đắclak – Lâm Đồng –

Phan Rang – Bắc Ninh – Hải Phòng – Hải Dương

 

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